Find and resume an episode
Search for a show or episode in the app. Find an episode you have started and continue listening. Employees can pick up a conversation again later.
For internal communications, HR and L&D
Explain a change to colleagues who work in different places and at different times.
Let a leader explain the reasons behind a decision, share experiences from another location or help new colleagues find their way. With Springcast, you publish internal podcasts and video in a restricted-access app. Employees listen on their phones, at a time that suits them, to the shows they have access to.
Discuss the listening options, access and pricing that suit your organisation.
01 / For your employees
A new way of working raises questions. Why is something changing? What does it mean for my work? Turn it into a conversation with a leader and a colleague who does the work. In Springcast Mobile, employees can find that episode, listen or watch and respond.
From the full story to a specific topic. Listen to the explanation, read along or open the extra information provided with the episode.
An excerpt from our fictional conversation:
“We start with what is changing for the team. What stays the same, and what will we do differently?”
Read the conversation at your own pace.
Use video to demonstrate the process. A link takes listeners to the related information.
Search for a show or episode in the app. Find an episode you have started and continue listening. Employees can pick up a conversation again later.
Choose a faster playback speed or listen while the app is not open. Employees choose how to follow the available content.
Chapters let employees go to a relevant topic. A transcript provides the conversation in text so they can read along. The transcript follows the language of the episode; it does not translate the conversation.
Use video when a speaker needs to demonstrate something. Add a link to the episode to direct listeners to further information. Your team decides which extra content to include.
Employees can respond to content with likes and comments. A notification about a new episode can appear when an employee follows the show and has enabled notifications. Explain how to follow shows when you introduce the app.
The app interface supports ten languages: Dutch, English, German, Danish, Spanish, French, Italian, Polish, Portuguese and Swedish. Your organisation provides the podcast, video and text in the language you choose. Interface languages do not automatically translate the content.
Other conversations to share
Let a colleague explain how a team handled a difficult situation at work. Give the relevant groups access to the show.
Create a series in which colleagues introduce their teams and their work. A clear topic for each episode gives new employees a useful starting point alongside guidance in the workplace.
Let a specialist explain a product change. Add video if you need to show something, and link to further information.
02 / Access and management
Your intranet is a place for news, documents and work instructions. Springcast adds a mobile listening environment: employees find the shows they have access to, listen or watch and respond to episodes.
Use SharePoint or your intranet to introduce the series, provide context and explain how employees get access. Your team manages the shows and episodes in the Springcast platform.
News, documents, work instructions and the introduction to your series.
Find available shows, listen, watch and respond.
Private distribution uses the app and hidden shows. There is no private RSS feed for listening to these shows in Spotify or Apple Podcasts. A link on your intranet does not replace an invitation or company login; downloading the app alone does not grant access.
Add an employee to a group and send an invitation. After accepting it, the employee creates login credentials for the app.
Employees use your organisation’s identity provider, without a separate local app password. Coordinate the specific integration with IT. SSO is a one-off paid option with Company and is included with Enterprise.
Do employees lack a company email address or account? Discuss this in advance to establish a suitable way to give them access. Agree on the identity provider and the process for staff changes with IT too.
| Group | Organisation update | Stories from the North location |
|---|---|---|
| North location group | Access | Access |
| South location group | Access | — No access |
A show brings episodes together. A group determines which employees have access to that show. The workspace owner assigns groups to shows in the mobile settings. An organisation update can then be available to two locations, while a local series is available only to the relevant location.
A private show needs both settings: set the show to private and assign the right groups in the mobile settings. Each new show needs its own group assignments. Without an assigned group, the show is not visible in the app.
With SCIM, IT can add and update users, update group memberships and revoke access using delete or suspend. This supports administration when employees join, change roles or leave.
SCIM works exclusively with Mobile SSO and is included with the mobile app feature. The conditions for Mobile and SSO still apply. The workspace owner assigns groups to shows separately; SCIM does not replace that setup.
Work out the right login method and setup together.
03 / Feedback and insights
A question under an episode can lead to a follow-up conversation. Mobile administration shows totals for likes and comments. Comment and emoji counts are available per show; you can read the comments themselves at episode level.
Your team reads the responses, chooses which questions need more explanation and addresses them in the next episode. Likes, comments and emoji represent feedback. They do not tell you how many employees listened, how long they listened or what they understood.
You can delete a specific comment. Replies remain readable, and the app states that the original comment has been deleted. The administration view also shows counts for the six types of emoji reactions. Comment moderation is included with the mobile app feature. Agree on who reads, answers and, where needed, moderates responses.
Decide what you want to measure in advance. A playback request, an average proportion played and a completed play answer different questions. The definitions below apply to general platform analytics and the Springcast player sample.
A download is a counted playback request. The curve shows activity after publication at show or episode level, for the listening sources included in the report. Compare figures from the same measurement source and at the same time since publication.
The average proportion played in the Springcast player sample. This average is a different measure from the number of plays that reach the completion threshold.
Plays in the Springcast player sample that reach at least 95% for audio and 100% for video. This does not prove understanding or completed training.
Available pause, skip-forward and skip-back actions describe player use. They do not explain why someone pauses or skips.
These general analytics are updated daily. Listening figures do not prove that an employee has understood the content.
Analysis through the API or MCP requires separate activation; API access is not active by default with Company. Discuss which data your organisation needs and how employees will access the content.
04 / IT and budget
You receive a tailored price for the mobile listening environment, access and your chosen setup. There is no charge per mobile user and, under the Company terms, no listener limit. Inviting more employees therefore adds no charge per mobile user. Shows, storage, traffic and additional features follow the agreed offer.
Involve IT, those responsible for privacy and the budget holder in the choice of listening options and the information you want to share. The security documentation and explanation of data processing support the supplier review.
Our applications run in the Netherlands, Germany and Finland.
Video hosting: EU infrastructure.
Security and ISO documentation · EU hosting and data processing
On request, a compliance officer takes your team through the security questionnaires.
Procurement & Security onboarding is included with Company and Enterprise; with Company Light, it is a one-off paid service. Your organisation retains its own review and procurement process.
Company and Enterprise are the relevant plans for the mobile listening environment. Use the differences below to prepare access arrangements and your internal review.
| Feature or service | Without the mobile appCompany Light | With the mobile appCompany | With the mobile appEnterprise |
|---|---|---|---|
| Springcast Mobile | Not included | Included | Included |
| SSO for Mobile | Not included | One-off paid option | Included |
| SCIM for Mobile SSO | Mobile not included | Included with Mobile; SSO required | Included with Mobile; SSO required |
| Comment moderation | Mobile not included | Included | Included |
| Procurement & Security onboarding | One-off paid service | Included | Included |
A white-label app is available. Setup and costs are agreed separately; this option is not included as standard in every variant.
Company uses an annual contract and an annual invoice. Renewal requires a new quote and is not automatic.
Discuss the right plan and pricing structure so you can assess the choice with IT and your budget holder.
05 / From idea to first series
Decide who you are making it for, which story deserves attention and who is responsible. Your organisation handles recording and editing, either in-house or with a producer.
Discuss invitations or SSO, groups, staff changes, measurement questions and the right plan with the colleagues involved.
Add content, a title, a description and a publication schedule. Set the internal show to private and assign the right groups. Add video, chapters and a transcript where useful.
Use existing channels to explain what employees can listen to and how to use the app and invitation. Name a point of contact for access and content, and explain how to follow shows.
Read the responses and only use figures whose measurement scope is clear. Also ask whether employees can use the app at the times you had in mind. Adjust the content and introduction accordingly.
Already recorded video? When you upload a video to an item that does not yet have audio, Springcast automatically uses the audio from that video. You do not need to supply a separate audio file for that episode. When recording, consider whether someone can follow the story without the visuals.
The next step
The conversation helps establish which listening options suit your employees, how you want to organise access and which plan and pricing structure fit. Bring your measurement questions so you can clarify which reports you need and what the platform offers.
An indication of employee numbers, locations and existing login systems helps make the setup discussion concrete. You can explore these choices even while you are still working on your first series.